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Royal Mail


Standard Delivery for UK  - Approx 2 to 4 working days - £3.95
 

Special Delivery - Next working day - £7.95 order before 1pm

Southern Ireland - Approx 4 to10 days - £3.95
 
Please note, Royal Mails Special Delivery service is for next working day, and does not include weekends and public holidays.  Although very often they will deliver on a Saturday, it's not guaranteed.  For orders above 2KG we may send via courier.  You will be informed of any changes.
 
Orders are usually dispatched the same day if ordered before 1pm Monday to Friday, or next working day.

Approximate delivery times are 2 to 4 days within the UK once sent. You will receive an email from us as soon as we have dispatched your parcel.  For all those last minute party panic times when you need next day delivery please choose Special Delivery from the drop down menu at checkout.

If you place your order after our 1pm deadline and choose next day delivery, your order will be sent out the following working day.

If you feel your order has been delayed please contact us.

 
Returns

You may return items that do not fit or are unsuitable within 7 days from receipt of delivery.

If you wish to return/exchange an item, please contact us as soon as possible.  All returns should be in writing so please either email, or if you prefer write to us at our contact address.

Returned items should be in saleable Condition. This simply means that we should receive your returned item/s in the same condition you received it, in original retail packaging free from any odours including perfume and the smell of smoke. Please do not open any costume accessories until you have tried the costume on for fit, this is particularly important if the costume contains intimate items such as stockings.

Due to the nature of stockings, wigs, eyelashes and make-up we are sorry but we cannot accept returns on them once opened.

You will receive a full refund on the value of the item, minus postage and packing. 

All returns/exchanges must be notified and agreed in advance.

In the unlikely event that you receive a faulty item from us please notify us immediately as we will gladly exchange it for you.

For more information please read our Terms and Conditions page or Contact us.

 
 
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